Refund Policy:

If you are unhappy with your purchase, please reach out to us via email (lavenderbunn.crochet@gmail.com) or through the Contact page on our website. You will need your order number. We will work with you to resolve the issue!

Cancellation Policy

If you need to cancel your order, please contact us ASAP by email (lavenderbunn.crochet@gmail.com) or through the Contact page on our website.

Orders can NOT be cancelled once processed and shipped.

Large customs and commissions require a nonrefundable deposit that will not be issued back to the customer if an order is cancelled.

Damaged/Defective Products

We sincerely apologize! Please reach out to us via email (lavenderbunn.crochet@gmail.com) or through the Contact page on our website. You will need your order number along with photos of the damaged piece(s).

Refunds are not available for custom orders.

For any additional questions, please reach out at lavenderbunn.crochet@gmail.com or through the Contact page on our website.